of customer service and responsibility.

*note: this post applies to Forever21 Sunway Pyramid Outlet ONLY.

Dear Readers,

Today I will be sharing my experience of shopping with Forever21, with you.

This is the bag.

I bought it probably two or three days before the first day of Chinese New Year 2012. So the fact that it was RED and not ORANGE (due to lighting) was already upsetting me heaps. Knowing that was MY mistake, I let it go and decided to be happy about the new bag I bought.

After using it on the first day of Chinese New Year, I noticed a button was missing on the second day.

SO FURIOUS! I only used it for a day (less than 18 hours) and now the button is MISSING?

Got so upset I decided to put it at the corner of my room. Then it came up to me that I should get it fixed. Mom suggested that I go back to Forever21 to get an exchange. So I passed her the bill of the bag to get it done as I was busy with work.

They were very RUDE to my mom. She tried to speak nicely to them but there's this guy he just kept folding the clothes and went "tak boleh tukar tak boleh tukar" (cannot change cannot change) in a very dissatisfied tone. So my mom spoke to a lady named Lily, apparently she was rude too; no smile no nothing, she insisted that they will not give me an exchange. So, fine. Finally they agreed to repair my bag. They were only willing to change ONE button and its also a DIFFERENT BUTTON because they dont have the one that my bag has - that would make my bag look super ugly ok? My mom spoke to them once again and they AGREED to change all four. 

So probably about two to three days later, I went to Forever21 Sunway Pyramid Outlet to pick up my bag.

Stood at the counter like an idiot with NO GREETING. Okay, maybe there's people in line I thought to myself (note: there's two person at the cashier, only one machine was open), so I stood a little further waiting for the line to clear up. So when it cleared up, I went up to the cashier, she only LOOKED AT THE MONEY and ignoring me when I was looking at her to ask for my bag. I even had the courtesy to say "excuse me, I'm here to pick up my bag." okay.

Then another lady attended to me (judging by description, I'm assuming its Lily, the lady that attended to my mom.), she took my bag for me. I checked.

And look what I FOUND.

Furious, furious, so so furious.

I said to Lily, didn't you guys agreed to change all four buttons? Why did you only change one? Doesn't it look ugly now? 

Lily: Umm. Let me check.

*went into a room for about 5 mins before coming back out to speak to me.

Lily: Err Miss. Because only this one defect la so we can only change this one.

Me: No. You guys agreed to change ALL FOUR. Now you're giving me this. If this bag is cheap its okay, but its not. Its RM159. 

Lily: But the button is inside la, so not obvious what. *lifts the bag up* you see, okay ma.

Me: *stares at bag* its ugly.

Lily: But Miss, we're already doing you a favor to send the bag to repair under our cost.

WOAHHHHH LADY. WOAHHHH. I paid you guys RM159 to DO ME A FAVOR?!

So is this the quality of Forever21? Is this the customer service delivered by Forever21?

Items in Forever21 isn't cheap nor is it very expensive. Then again, is this your courtesy? Where is your responsibility? 

I am utterly disappointed with Forever21 and I am not sorry that I will NOT be buying anymore items from any Forever21 stores be it in this country or other countries in the future.

Yours sincerely,

Yean

road less taken.

the hospital has been my third home for the second year now. every now and then i'd be at the hospital doin' blood test and what not.

oh, i've been diagnosed with thyroid, thyroiditis it is. yes, my thyroid glands aren't producing sufficient hormones thus i need the help of hormone pills to help me out with it before i go all nuts on the boyfee!

every single time i'm at the hosp, i'd see couples, families, with their ill sick one to the doctors. i've always been there all alone. once, my mom was worried and frustrated because my doctor isn't giving me any promising answers. i have been and still am under observation. it can be pretty tiring mentally. i do get break downs every now and then. thanks to my awesome friends and loved ones for supporting me, i am still holding on and standing strong up to date!

today was rather amazing somehow.

things didn't started out great. the hospital had an issue with the electricity, it went POOOOF! pitch black dark! then it was running on emergency generator for almost an hour! i was bloooody frustrated! it took me an hour to get the nurse to get my blood for the test! i then waited for another hour for doctor's consultation. no answer because the blood test took longer as promised! so i will have to go back tomorrow. upon waiting for my turn at the clinic, i saw this malay man, aged probably around 50, tongkat (stick, people that's got trouble working with, they use for support) was waiting next to the counter for seats that has been taken by other patients. there was a single seat available but he didn't take it immediately. he waited till there were two seats, he then called his wife to come over and have a seat with him.

it was amazing to witness such love in the cruel world we're living in.

everlasting love do exist. don't give up on hope and faith.

it brings you to amazing places.

love,
owangee.

rolled cigarettes.

days been bitter sweet lately. gotta keep up to the tempo, getting out of tune to keep things hip. it ticks me off when daniel powter told me one too many times, you had a bad day and you need a blue sky holiday! oh hell yes i need one.

its 21st century - deal with it.

i draw verbally better than my fingers can. go figure.

All the other kids with the pumped up kicks you'd better run, better run, faster than my bullet.

RUN, DICKHEADS!

realization.

i'm grateful to have a bunch of colleagues, whom i'd rather put them as my true friends, that really taught and will continue teaching me good lessons in work wise and life.

its rather depressing to hear criticism, but no denial i have been that way.

i dont know whats gotten into me but its about time to get back on track.

i love you guys!

people that really care about you are the ones that would correct you regardless of how they would break your heart deep down.

listen to me, i'm feeling afraid.

remember that i'm only human.

its been ages since i wrote.


i need my camera.

till then, stay fun. (:

Many struggle with this,

some, like me, just never made it through.

Made a wrong turn
Once or twice
Dug my way out
Blood and fire
Bad decisions
That's alright
Welcome to my silly life

Mistreated, misplaced, misunderstood

Miss "no way it's all good"

It didn't slow me down
Mistaken
Always second guessing
Underestimated
Look, I'm still around...

Pretty, pretty please
Don't you ever, ever feel
Like your less than
Fuckin' perfect
Pretty, pretty please
If you ever, ever feel
Like your nothing
You're fuckin' perfect to me

You're so mean
When you talk
About yourself
You are wrong
Change the voices
In your head
Make them like you
Instead
So complicated
Look how big you'll make it

Filled with so much hatred

Such a tired game
It's enough
I've done all I can think of

Chased down all my demons

See you do same




http://youtu.be/s4Rax2PXiWA

wishful thinking.

i grew up with Carpenters, did you?

i love this song to the bones. back then, music was all about love, wishful thinking, everlasting love, all i want is to hold your hand and to be there for you, joy.

these days, drugs, whores, being cool in a bad way, blings, money, FAME (which pretty much destroys yourself in the end if you're not able to handle it).

or its pretty much like this;

i love you but i love her even more so what if we stay together babe we could have some threesome once in a while i'd fuck you and you'd suck her pussy and she'll moan in the face and sometimes we could have some orgy party with others but baby dont let it get to you because you know you're the only one for me im sorry that ive left you aside from all the fame that i had and i got taken away... and it goes on.

fuck it! but, there are good ones still! praise em baby!

here's what i wanna talk about today.

religion.

its something so sensitive that at times people become a tad bit too defensive.

every other religion have got their good way of teaching and so on. sorry no pics this time around!

so i'm buddhist (god please tell me why i keep typing buddshit instead of buddhist wtf), but i've never been one that actually take the effort to learn and understand more about it. what more keeping the tradition going on.

i went to a traditional ceremony, its my second time around if i'm not mistaken, where you hold a joss stick, lotus wax candle (not everyone but i did), 70cents (girls). then you'll walk up to a bridge (like a mini pedestrian bridge), get blessed by the holy water and stamp (on your shirt).

that's not all. there's more to it.

at the very beginning of the ceremony, families would arrive much earlier to pray before the ceremony takes hand.

when the clock strikes at the perfect moment, they then started their chanting and playing the traditional instruments. its REALLY loud. you'll have to be very observant to see whats the whole ceremony about.

possession.

it has been inherited by generations and generations for decades, its amazing how it is still happening up to date.

so they say you've got to be pure enough to be possessed by the god, all kinds of god.

some would be rolling all over the floor, swaying their head, shaking their leg really fast, etc.

they'll behave really weird (they act like how the god is believed to be) once the god is in their body. they'll bless the bridge and families, they'll give you advice and so on.

there were so much going on that i got confused and just stood at the corner observing everyone that has been consistently keeping up with this tradition for all their life.

so my question is, is this all an act, a myth, or is this true?

my experience was freaky, i felt. OH, not to forget how annoyed i was.

the queue was a mess and it was superbly long, these people would just act like they're talking and smiling to the sky and ta-daaaa! you got pushed like 5 people behind the line! WTF! i was pissed mad. i thought you were suppose to behave, WHERE ARE YOU MORALE VALUES PEOPLE?! you're in a temple?! anyhow, that didn't just happen once nor twice. yes. imagine how annoyed i was. you MUST be barefooted while waiting in line. holy crap. it was wet.. grass.. mud.. soil.. please. save. me. LOL. it was awful and i couldn't stop imagining that i'll have some worm in my body carried by dogs like i watch in discovery channel. okay i must stop that now or else i won't be sleeping tonight.

when it was my turn, i got stopped by the god in human form, then this girl and a few old ladies came next to me (jumped queue, DUH!), if you were instructed by the god to cut my line, just let me know. stop pushing me off to the side! its so rude! she then got up before the god told her to and wow did she get some good ol' embarrassment. you deserved it!

after i crossed the bridge, you're suppose to leave some (different amount for male/female) in a bucket. this old man told me to put it in the bucket filled with water and flower which was the "blessing water" for the guan yin to sprinkle on the bridge passerby. so i did, put the coins into the bucket. she gave me a very displeased facial emotion. i freaked out! lol.

good experience i'd say.

PS; i got a job a day after crossing the bridge after four months of being jobless and two months of job hunting, not to mention being rejected continuously!

next post up is about my project for #japan. i hope some of you could really help me out here.

many thanks!

so they say,

you bloody hell have freedom of speech.

turns out, no. of course you do get to talk about anything under the sun.

BUT, here's the thing. every individual's have got their rights to speak their mind. so you've got to RESPECT others for what they have to say.

at times, people judge too quickly. they pick the words that they want to read and put them into a sentence. think again, do you really think that's the whole picture? do you understand what the person is trying to tell?

i'm taking #japan's multiple natural disaster as an example.

tons of people are making a HUGE deal out of the disaster.

i had NO idea about the earthquake at china.

when asked, did you say anything about china when they lost 200,000 people?

first of, i had no idea about the earthquake. second of, i did ask about what happened.

it is said that the contractors were keeping the money instead of building the quality requested for to avoid situation like this. (sek lui already!)
china is known for bringing the world various disease. eating dogs, cats, insects, what ever they can. don't even mention hygiene.
giving lower grade/swapping ingredients for babies milk that DID HARM BABIES?

i wouldn't judge the whole of china in one perception. its probably because i haven't gotten any pleasant stories or pleasing news from china. except touching stories of prostitutes. wtf.

why did #japan did such a huge impact on me?

it was my dream to study and work at japan! of course it didn't happen as i'm blogging from malaysia. wtf.

when asked why do you love your wife/husband so much, how do you answer?

THAT IS HOW I FEEL ABOUT #JAPAN. it had given me that much. so am i to blame to be so upset about the current situation of #japan?

imagine how much have #japan given to us? china on the other hand, poor factory workers are losing their job because the labor at china is fucking cheap.

when a product is presented to you, "made in china", it says. when you held that product it was a 100% in you that you wanna get it. are your arms telling you to place it back?

#japan have given so much. i've got anime to grow up with. i've got anime to inspire me. i've got wonderful japanese porns. wtf. i've got japanese food that i love to the bones. there's so much more! sakura and the list is never ending.

i am NOT judging china by the cover. i believe there are good sides in china that i have yet to discover. like i said, im not judging china as a whole.
NOW,

(now 9.0)
AND FUCKING HELL STOP JUDGING A BOOK BY ITS COVER.

END.

PS; Dead:5,000. Why so? BECAUSE THEY WERE PREPARED, FIRST CLASS NATION, DISCIPLINED.

roller coaster ride.

its been a handful back in twenty ten.

i don't think 2011 is gonna get any better.

have you ever felt like you're the narrator of your own story?

every single step you take, there's a voice behind it.

sometimes i wonder if i'm trying too hard or maybe i'm just annoying that we don't hang out anymore.

we lead such different life now, we have such different mind set.

for once, i felt tired getting brainwashed.

it feels kinda good to actually get neutral comments/feedback, people that have actually been through it or those who are very determined to be there.

it did feel really good hanging out with some old buddies again, you guys opened up my mind!

i tried. but i guess it just never worked.

that was the gap that we had since before and it never went away.

a whole lot of people think, NERDS SUCK.

hey assholes, you guys are wrong. they are the people who rocked my world.



who said being a nerd suck, huh? i'm a dam cool one.

how do you define being the POPULAR, the COOL, the one that people always look up to?



shooting a real gun?



lay back and think, how long has it been that you smiled this pure?



it felt really good to be in the comfort zone again.

the people who makes me feel, i didn't have to act it up, i didn't have to always try so hard to be the joke and put a smile on you, i didn't have to hold back.



the people who ALWAYS knew that I AM THE JOKE, whether i am dead silent or a crazy girl on a roller coaster ride. not to forget my favourite swear words.

its rather surprising, memories made me felt like i was,



home.



P/S; Min, Vie, Cass: it's also VERY surprising how far off we went in distance as time goes, it felt like we have never drifted apart. long you guys long time.

FML.

its been ages since i blogged! but, hey hey hey, imma have my own domain. shud i? hmm. lol.

yeah. for the fun of it. :D